Mar. 31, 2009 at 11:28pm
Click! ISP's Who the Hell Need's em?
the strange tale of a defective cable modem, followed by 4-5 days of no internet.
2009/03/31 20:31:23 New Chat Session Started by Richard R Anderson
2009/03/31 20:31:30 AGT assigned Session Assigned to: Thomas S
2009/03/31 20:31:40 AGT Msg Thomas S: Hello, how may I help you today?
2009/03/31 20:31:57 USR Msg Richard R Anderson: can you check the status of a ticket?
2009/03/31 20:32:12 USR Msg Richard R Anderson: was told I would have internet working again by monday.
2009/03/31 20:32:33 AGT Msg Thomas S: Ok just one moment.
2009/03/31 20:32:36 USR Msg Richard R Anderson: my wife called from my house and says still no internet
2009/03/31 20:33:31 USR Msg Richard R Anderson: almost a week now without service
2009/03/31 20:34:15 USR Msg Richard R Anderson: she's getting the 'click network' error contact your ISP
2009/03/31 20:34:21 AGT Msg Thomas S: Looking at the ticket, they say it should be working, you just need to release and renew the ip if you do not have a router
2009/03/31 20:34:29 AGT Msg Thomas S: Or power cycle the router if you have one.
2009/03/31 18:35:02 USR Msg Richard R Anderson: we just tried unplugging the modem for 30 sec thing.. ?
2009/03/31 20:35:22 AGT Msg Thomas S: It says they also tried contacting you but were unable to get ahold of you by the phone number that was listed. Is there a better number for the office to get ahold of you at?
2009/03/31 20:35:33 AGT Msg Thomas S: And yes pull the power out and wait 30 secs and plug back in.
2009/03/31 20:35:42 AGT Msg Thomas S: Do that to the router if you have one as well.
2009/03/31 20:35:58 USR Msg Richard R Anderson: oh my god. I don't know how many times I updated my new phone number with you tech guys!!!
2009/03/31 20:36:10 USR Msg Richard R Anderson: 9022 number is old!
2009/03/31 20:37:00 USR Msg Richard R Anderson: 253 576 9022 is old. that number wont work. please update
2009/03/31 20:37:10 USR Msg Richard R Anderson: to 253 272 3138
2009/03/31 20:37:20 AGT Msg Thomas S: The number I show in the ticket is 253-272-3138
2009/03/31 20:37:38 USR Msg Richard R Anderson: he he . ok
2009/03/31 20:37:44 USR Msg Richard R Anderson: yeah thats correct :)
2009/03/31 20:38:13 USR Msg Richard R Anderson: can you call my wife and go through the process with her?
2009/03/31 20:38:47 AGT Msg Thomas S: Yes I can, she can be reached at the above number correct?
2009/03/31 20:38:59 USR Msg Richard R Anderson: yes sir :)
2009/03/31 20:39:16 AGT Msg Thomas S: Alright I will give her a call and see if we can't get your internet working.
2009/03/31 20:39:53 USR Msg Richard R Anderson: had to upload a cartoon in the parking lot of mandolin after they closed. don't want to miss another deadline :)
2009/03/31 20:41:24 USR Msg Richard R Anderson: If we cant get my internet working this week i'll probably go insane
2009/03/31 20:41:51 AGT Msg Thomas S: If we cannot get it working, I will send it to the office again with updated info and state that phone number in the ticket again for them.
2009/03/31 20:43:44 USR Msg Richard R Anderson: please lord not another ticket
2009/03/31 20:44:25 USR Msg Richard R Anderson: heavens to Betsy
2009/03/31 20:44:29 AGT Msg Thomas S: Well if we cannot get it to work we will unfortunately have to send them another ticket. But looking at the ticket it has been updated a couple fo times by our tier3 technicians.
2009/03/31 20:45:32 USR Msg Richard R Anderson: is there any hope for internet tonight? we like to watch buffy the vampire slayer on hulu.com
2009/03/31 20:46:30 AGT Msg Thomas S: According to the last thing that was updated, it should be working.
2009/03/31 20:47:19 AGT Msg Thomas S: I am currently talking with your wife, to see if we can get this back up for you/
2009/03/31 20:48:03 USR Msg Richard R Anderson: please don't tell her I was snippy with you. she will yell at me when I get home.
2009/03/31 20:48:18 AGT Msg Thomas S: I won't.
2009/03/31 20:49:09 USR Msg Richard R Anderson: god bless you
2009/03/31 20:50:09 End Session Chat Session Ended
comments  | posted under connect, customer service, madness, tacoma, techComments
by Erik on 3/31/2009 @ 11:35pm
|Easy made blog content.|
by Dave_L on 3/31/2009 @ 11:38pm
|How was buffy?|
by NineInchNachos on 3/31/2009 @ 11:39pm
|like sweet candy|
by Altered Chords on 4/1/2009 @ 9:20am
"oh my god"
"please lord, not another ticket"
"heavens to betsy"
"god bless you"
How quickly even the staunchest atheist will turn his/her eyes heavenward in times of crisis.
by Mofo from the Hood on 4/1/2009 @ 11:43am
|There are no atheists in internet service black holes.|
by NineInchNachos on 4/1/2009 @ 11:56am
|My consciously prefabricated folksy/humanist jargon should not be interpreted as an endorsement for any particular religious conviction. If anything it signifies the background radiation of universalist/unitarian populist group-think prevalent in northwestern working class vernacular. see: Spinoza's God on wikipedia|
by Altered Chords on 4/1/2009 @ 12:01pm
by Mofo from the Hood on 4/1/2009 @ 1:44pm
|"My consciously prefabricated folksy/humanist jargon....signifies the background radiation of universalist/unitarian populist group-think prevalent in northwestern working class vernacular."
My first guess was that you've been psychedelisized.
by Altered Chords on 4/1/2009 @ 3:17pm
|Agreed. That or crushed by tumblin' tide.|
Your Friendly Neighborhood Political Cartoonist
BUY NOW: TACOMIC SURPLUS!
TIP LINE: email me, TWITTER OR CALL (253) 778-6786
RR Anderson is one of the most curious characters in the UFO lore and the history of underground cartooning. He fought bizarre underground beings in the caves of Alaska, was wounded by a laser before it was invented, and had a background with the clandestine branch of the Tacoma Cartoonists Society.
For seekers unafraid to be discernibly turgid in a time of drastic change, we recommend:
CARTOON ARTIST RESUME
find me on Facebook
CENTRAL TACOMA FREE-RADICAL MEDIA EXCHANGE
FROST PARK CHALK OFF
Holistic Forge Works
C.L.A.W. | SECRET CITY FEED TACOMA COMICS PAGE
"may the great winged turtle flap her wind upon us all" ~ Dr. FA Neekburn, 1889