Girlfriend in Tacoma

Feb. 25, 2008 at 5:07pm

cell hell, the sequel

(part one.)

So, I mentioned I lost the cell, right?

It's become problematic, as there's been Big Family Drama (apparently my aunt had not one but two (minor) strokes, is on an elongated visit at the hospital, and... well, yeah, they couldn't reach me yesterday or today.)

Today I tried to fix that, because it's become a problem, me cut off from the world.  I took headachey-sick kid, post Motrin fix, to the "store" so I could, ya know, get a phone.  Had to "sign in" and wait.  And wait.  And wait.

Finally, I get called, and smile at the friendly woman, and tell her my phone problem.  She laughingly says something like, "sucks to be you" and I think she's surely joking.

I find out, she's not.  The insurance I've paid for for the last, well, well more a year, is through a different company.  I can call them, from home (thank you for a good wasted hour at your store, fine folks!) and then pay a $50 deductible OR I can pay full price for a replacement phone.  Turns out, I'm not eligible to pay for an "upgrade" til November.

wtf?

So, my "full coverage, damage, or loss" policy isn't worth 32 cents a month, and I'm pissed.  I want to tell the smiling woman with her happy short dreadlocks that the company she works for is a boatload of forking, motherhucking corksuckers.  I want to scream and piss and moan, and kinda', I do, internally, and then get on the phone to the 800 customer service number, once I get home.  Well, yeah, *they* can have it so I can be eligible for an upgrade "in a couple of months" --but, yeah, no, no phone for you.  "Why don't you use a phone you have there, as backup? We can set that up for you?"  BECAUSE I DON'T HAVE A PHONE HERE!!!   

"oh."

Then, the dogs go ape-poop barking and running, the kid starts to cry, and a friend comes up to the door (hence the dogs barking.)  

I can't deal with this right now, I say, and hang up, impotent in all meanings of the word.

At this point, I want to go to my last service provider, say, "hi, y'all ruled, this company (whose name may or may not begin with V and potentially might, or might not, rhyme with "horizon," loosely) has sucked, can I get back my old service?" --and call old company, say, "please, charge me monthly at the lowest amount, which would be less than my cancellation fee, and then, bugger off, bastards!" --I dunno.  I can't think.  I have a crying kid who needs me to snuggle and a mother in law who's on a mission, getting a kidflick.  My phone-- that would be singular, with an S-- is in use.

in the meantime, if ya wanna reach me, use the landline.  (Just be patient- we have basic service, if you get the busy tone, it means I may be battling the baddies.)

comments [2]  |  posted under bad days, cell phones, Tacoma

Comments

by AP on 2/25/2008 @ 7:38pm
Cell phone replacement woes. Ouch. Why do poor-working cell phones cost as much as iPods? Unless you rig a deal where you sign your life away for 2 more years or something, they're outrageous.

Good luck.

by jcbetty on 2/26/2008 @ 10:17am
I think, more than "luck" I need a miracle! (and thanks!) --at this point, I'm willing to sign my life away for two years if it means not having to deal with these bloodsucking bastards anymore... Oy...

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musing her way through arts, culture, dining, shopping, exercising, and parenting, all while wearing a pungent, truffle-like aroma.

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