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Girlfriend in Tacoma

Feb. 13, 2008 at 3:45pm

what, what WHAT??? A bad meal???

(ya get what ya pay for...)

After our wonderful day in the mountain, the Man and I decided to go out for a bite.  I had a "free chef's choice appetizer" coupon for Masa/Asado, and I had a hankerin' for some good red wine.

The Man considers Masa one of his Happy Places in Tacoma, and it's our special Happy Place together, for early evening meals.  Usually, it's totally quiet in the restaurant and bar, and we sit and munch on chips, surf &  turf, Mexican beer, and wine.

Invariably, he  gets sticker shock when he sees that one glass of my wine costs more than two of his beers, and by the time I've had, say, three, it gets to be a healthy tab.

Imagine my delight when I saw that the Happy Hour included a wine list.The bartender was pretty quick to squash that delight, telling me they were out of the Zolo Cab and Zolo Malbec (damn, and double damn!) that usually are the "special."  After I asked if he could recommend a wine, he said, mmmmm, yeah, no.  Pretty much, we're gonna stop doing wines on the happy hour list.

Ohhhhhkeedokee.  I'll have a grapefruit and vodka, please and thanks, and then we showed him the coupon --the chef's choice was a pork empanada, we went, cool! And ordered two plates of the surf & turf. We received water and our drinks-- in French Jam jar glasses, not the cute hand blown glasses we'd grown accustomed to-- and all was well.  Without too long a wait, we received our food. 

The mole on the Surf &  Turf was divine, a creamy dreamy spicy heavenly mouthful that made my taste buds merengue.  Unfortunately, quite a few of the pieces of meat were super-gristle-ated, fatty, and just... ew. The man took the first bite of empanada and went, that's just... gross, and put it down.  I assumed he was being picky, so I took a huge bite to show him how wrong he was and had an immediate gag/spit it out reflex that made him laugh.  The texture was, as he explained, akin to cat food, and the flavor was something sweet, bitter, smoky, and just... vile.  

The server/bartender came to "check" on us, and I laughed, and said, those empanadas were bad.  He said, really? Like he was surprised, and mentioned nobody else had said that.  We sort of motioned the full plate-- about half a bite was gone out of two empanadas --to show him we were, in fact, stating the truth, those things were nasty.  I then mentioned that the "turf" part of my surf and turf was also disappointing, which the guy took in with a bit off a "hmmf," and a shrug.

Fortunately, the bill came to a little over $20, so we left happy.  We were filled with chips and the great mole flavor (and, for him at least, a plate full of surf and turf) and had no real complaints.  But then, I guess for me, it was also a bit disappointing.

I don't know if I expected the server to comp something? Offer us a dessert? Offer a glass of wine from an opened bottle as a substitution for the wine special? Be sincere as he apologized that the meal was inadequate?

I dunno.  I guess I was expecting too much service out of a happy hour/free coupon experience.

comments [9]  |  posted under dining, Masa, Tacoma
Comments

by ensie
on 2/13/2008 @ 4:55pm
I have yet to go to Masa, and several people I know have had mixed experiences there. I can vouch for Asado. I've been there twice and have had incredible service and meals both times. Mmmm. Asado...***droool***

by jcbetty
on 2/13/2008 @ 5:02pm
I love Asado, and had had only good experiences at Masa, up til yesterday. And even then, it wasn't like we left there grumpy-- we were fed, we enjoyed good ambience. It's just the whole later, processing, going... hm... wasn't very good service, was it? Thing that has me a bit...contemplative.

(see ya soon!!)

by jenyum
on 2/13/2008 @ 5:34pm
We had a not-good meal last night, too. At a place I really wanted to see doing well but just. can't. recommend. Something in the air last night, I guess.

I didn't need to be eating out again anyway, after yesterday's great lunch at pinwheel.

by Erik
on 2/13/2008 @ 5:36pm
Fortunately, the bill came to a little over $20, so we left happy.

Sounds like you got a steal. Try going to TGIF.

by NSHDscott
on 2/13/2008 @ 6:42pm
Masa's hit-or-miss, you have to order the right things. I love carnitas (pork) but have had really bad experiences with it at Masa. Pork taco with 50% gristle/fat, ick.

From the happy hour menu, which is the only time my wife and I go, I say stick with the fish tacos, they rock. Also good are the mushroom quesadillas and steak quesadillas ($2 each!). The guac (huge bowl for $4 at HH), ceviche, and pizzas ($8 at HH) are also reliable options.

Gotta love $2 Mexican beers and HH all day on Sundays and Mondays! Aside from that, though, go to Asado for the *real* good stuff.

by jcbetty
on 2/14/2008 @ 10:12am
usually, fish tacos are what we get-- brilliant minds think alike! --and Sundays used to be our day to go... especially sunny Sundays on the deck, mmmmmm...
Erik-- yup!
jen- Hm. do you think there was a pre-Valentines day "let's squash joy molecules out of the air" mojo in affect?

ah, well. I have no doubt we'll be going back to Masa again, though I suspect if things are sketchy I may become That Customer.

ew.

by AP
on 2/17/2008 @ 2:41pm
If you are served a) decent meal, obviously you must pay for it. If you are served b) something inedible, yet it is what you ordered, our society expects you to pay for it. If you order c) steak and are served a dirty paper towel, you obviously would not be expected to pay. How is the difference determined between B & C? There can be quite a grey area where your taste ends and the food's true quality begins.

Aren't the words "decent" and "edible" IMPLIED on a restaurant menu? Or not? My opinion is that if you don't eat more than 2 bites of something, it should at least be replaced with your choice of a) the same thing cooked better or b) something comparable yet different.

Just my opinion.

by FunkomaVintage
on 2/18/2008 @ 1:44pm
having been a server,from a working class server tradition, and then even owned a real life food service establishment....I know it is customary (in this country) to comp a patron for bad service, too many mistakes, inedible food....because the establishment wants to make friends and relies on steady customers who will say nice things. But, is there a "new" thing among Tacoma's New Food + Booze Joints to be arrogant? I mean -come on.....even the name....Masa....makes funkoma's eyebrows go up .....for several reasons....
OP, You shoulda been comped. Happy hour, or coupon should have made no diff. Period. And thanks for calling BS on BS.

by HD
on 2/18/2008 @ 8:07pm
I agree with AP, however he can only be seen eating in the Jade Palace.
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musing her way through arts, culture, dining, shopping, exercising, and parenting, all while wearing a pungent, truffle-like aroma.

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